HUMERGY DELIVERY MEMBERSHIP TERMS
Effective date for new annual memberships: September 29, 2026
New memberships are available only as annual memberships.
These Membership Terms (“Terms”) govern enrollment in and use of Humergy’s fuel-delivery membership service (“Delivery”). By enrolling, you agree to these Terms, the plan and pricing summary shown before checkout, and Humergy’s Privacy Policy. If a checkout summary conflicts with these Terms, enrollment will be stopped until the conflict is corrected.
1. HUMERGY AND CONTACT INFORMATION
Humergy, Inc. (“Humergy,” “we,” “us,” or “our”) provides the Delivery membership service. Our principal office is 365 Salem Gate Drive, Suite 1800, Conyers, Georgia 30013. Service information is available at www.humergy.com. Questions, legal notices, customer-service inquiries, and cancellation requests may be sent to here@humergy.com, submitted through the Contact page, or made by calling 1-833-HUMERGY.
2. ELIGIBILITY AND AUTHORITY
You must be at least 18 years old and legally able to enter into a contract. You represent that the enrollment information you provide is accurate and that you are authorized to request fuel delivery for each enrolled vehicle and at each designated service location. You must have all permissions required from a vehicle owner, lessor, property owner, employer, homeowners’ association, parking operator, or other responsible party.
3. ANNUAL HOUSEHOLD MEMBERSHIP
Humergy Annual Membership costs $99 upfront for 12 months. One membership covers your household and its registered personal passenger vehicles, with no additional membership charge to register those vehicles. Commercial fleets receive separate quotes.
Membership provides access to scheduling and account support. Fuel, refueling fees, oil changes and other vehicle-care services are not included in the annual fee. Choose an available delivery window at an eligible home or workplace. Availability depends on the address, safe access, delivery schedule, routing capacity, weather and fuel supply. Confirm address eligibility before joining. No automatic refueling, same-day service or guaranteed arrival time is included.
4. REFUELING FEES, FUEL AND TAXES
Each completed vehicle refueling costs $15, plus the fuel actually delivered. The same $15 applies to each eligible passenger vehicle regardless of fuel quantity. One vehicle on a visit incurs $15 in refueling fees; two incur $30; three incur $45. Fuel is additional in every case.
Fuel is billed using the actual metered gallons delivered and the final displayed price per gallon for the selected grade. Fuel prices vary. Applicable fuel taxes are included in the displayed per-gallon price; any other applicable taxes are disclosed separately before payment. The $15 is the only refueling fee. There is no per-gallon service surcharge.
Before payment, Humergy provides an itemized summary of the annual membership charge when due, the number of vehicles refueled, the $15 fee for each completed refueling, the fuel grade, price per gallon, gallons delivered, applicable taxes and total. An estimated fuel quantity or total is identified as an estimate. No undisclosed charge will be collected.
Illustrative example only: 15 gallons at $3.50 per gallon costs $52.50 in fuel plus $15 for refueling, totaling $67.50 before any other applicable taxes. The $99 annual membership is separate. This example is not a current fuel quote.
5. ANNUAL RENEWAL AND PAYMENT AUTHORIZATION
The $99 membership is paid upfront for each 12-month membership year and renews annually until renewal is turned off. By enrolling, you authorize the disclosed annual membership payment and subsequent annual renewals, together with fuel and refueling charges for completed deliveries. The checkout summary identifies recurring and usage-based amounts.
The $99 annual membership price and $15 per-vehicle refueling fee remain fixed during your paid membership year. Fuel prices vary. Any change for a future renewal must be disclosed in advance, with any consent required by applicable law.
Humergy records the pricing version accepted at enrollment. If required pricing information is missing, invalid, stale or inconsistent, enrollment must be paused until the discrepancy is resolved. Service may be paused when a valid payment cannot be completed, subject to applicable law and any required notice.
6. CANCELLATION, REFUNDS, AND PRORATION
You may turn off annual renewal at any time, with no cancellation fee. Cancellation takes effect at the end of the current paid membership year. You may continue to schedule eligible deliveries through that date, paying the applicable refueling fee and fuel charges, unless service is suspended or terminated under these Terms.
Membership fees are not prorated or refunded, except when required by applicable law. Valid fuel and completed refueling charges and other amounts incurred before the effective cancellation date remain payable. Cancellation may be requested through your account, by emailing here@humergy.com, through Humergy’s Contact page, or by calling 1-833-HUMERGY. Humergy will provide confirmation identifying the effective date and any valid amount already due.
7. DELIVERY, VEHICLE ACCESS, AND CONFIRMATION
You must provide the correct vehicle, location, access instructions, and fuel grade. The enrolled vehicle must be parked at an authorized, lawful, and reasonably accessible location at the scheduled time. The vehicle may remain locked; Humergy accesses only the fuel door as needed to perform the service. You must ensure that the fuel door can be lawfully and safely accessed.
Humergy may delay, reschedule, or decline a delivery when access is unavailable or when delivery would be unsafe, unlawful, or impracticable because of weather, fuel supply, routing, emergency conditions, vehicle condition, or site restrictions. The $15 refueling fee applies to each completed vehicle refueling. No refueling fee is charged for a vehicle that is not refueled.
The quantity charged is the actual metered quantity delivered, subject to applicable measurement requirements. Humergy provides an available delivery confirmation, such as a receipt, notification, or service photo.
8. CUSTOMER RESPONSIBILITIES
You are responsible for maintaining accurate contact, vehicle, payment, location, access, and fuel-grade information. Promptly report a suspected fuel leak, damaged fuel system, unsafe condition, incorrect delivery, or unauthorized account activity. Do not request service for a vehicle or location that is unsafe, prohibited, or not authorized for delivery.
9. COMMUNICATIONS AND PRIVACY
You consent to receive transactional communications reasonably necessary to administer enrollment, scheduling, delivery, billing, safety, cancellation, and account security. Marketing messages require any consent required by law and include an available opt-out method. Humergy’s collection and use of personal information are governed by the Privacy Policy at www.humergy.com/privacy-policy.
10. PRICE PROTECTION AND CHANGES
The $99 annual membership price and $15 refueling fee remain fixed for the member's paid year. Humergy may update pricing for future enrollments or future renewal periods, subject to applicable law, advance disclosure and any required consent. Fuel prices may vary between deliveries. Humergy will not silently add or collect an undisclosed charge.
Other changes to these Terms identify their effective date and apply prospectively subject to applicable law. Material changes requiring affirmative consent do not apply until that consent is obtained.
11. SUSPENSION OR TERMINATION
Humergy may suspend or terminate service for nonpayment, suspected fraud, abuse, unlawful use, a material breach of these Terms, or a condition creating a safety or legal risk. Suspension or termination does not eliminate responsibility for valid charges already incurred. Humergy provides any notice or opportunity to cure required by applicable law.
12. WARRANTIES AND LIMITATION OF LIABILITY
Humergy will perform the Delivery service with reasonable care and in accordance with applicable law. Scheduling estimates are not guarantees. To the fullest extent permitted by law, Humergy is not responsible for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss caused by inaccurate customer information, inaccessible or unsafe property, a pre-existing vehicle condition, severe weather, supply interruption, third-party conduct, or an event beyond Humergy’s reasonable control.
To the fullest extent permitted by law, Humergy’s aggregate liability arising from a claim related to the membership or a delivery will not exceed the greater of the amount the customer paid to Humergy during the six months preceding the event giving rise to the claim or the amount recoverable under Humergy’s applicable insurance. This limitation does not apply to liability that cannot lawfully be limited, including rights and remedies preserved by applicable consumer law.
13. GOVERNING LAW AND DISPUTES
These Terms are governed by Georgia law, without overriding any non-waivable consumer protection applicable to the customer. Before filing a lawsuit, the parties will make a good-faith attempt to resolve the dispute informally. A customer may begin that process by emailing here@humergy.com with the account information, a description of the issue, and the requested resolution.
If the dispute is not resolved informally, either party may bring a claim in a state or federal court having jurisdiction in Georgia. These Terms do not create a mandatory arbitration agreement or class-action waiver. Nothing in this section prevents either party from seeking emergency or injunctive relief or using a small-claims court when eligible.
14. GENERAL TERMS
If a provision is held unenforceable, the remaining provisions continue to the extent permitted by law. A delay in enforcing a provision is not a waiver. These Terms, the accepted pricing summary, the Privacy Policy, and any plan-specific terms presented at enrollment form the agreement governing the membership. Humergy may not transfer customer obligations in a manner prohibited by law.
15. ELECTRONIC ACCEPTANCE AND RECORDS
Before enrollment, you can open these Terms and affirmatively accept them. Humergy records the accepted Terms version, pricing version, date, and time. You may retain or print the accepted Terms and pricing summary.
These Terms are a business document approved by Humergy. They do not provide legal or tax advice to customers.